FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

  • I specialize in logos, illustrations, motion graphics, style guides, product graphics, packaging, and websites. If it involves design, I’ve probably done it!

  • Logos and illustrations are my bread and butter. They’re my favorite projects to work on, and my clients love them just as much as I do.

  • I do! But I especially enjoy working with established local businesses because they already have a customer base I can reference during the design process. It helps me create something that truly resonates with their audience.

  • Absolutely. I love rebrands because they give me a foundation to build from. Plus, businesses that have already cultivated a loyal customer base provide great insight into what works and what could be improved.

  • Yes! I always offer free consultations before starting a project. Transparency is key—I want to make sure we’re on the same page before we dive in.

DESIGN & BRANDING

  • It starts with research and a lot of sketching. From there, I refine ideas into polished designs and create mockups relevant to your industry.

  • On average, about two months, but it depends on revisions, project scope, and deadlines.

  • I typically start with 3-5 concepts, then refine them down to 2 or 3. From there, we land on one final version in full color.

  • Yes, revisions are included in my proposals. If you need additional revisions beyond the agreed scope, they can be added for a small fee.

  • Yes! If you need multiple services, I offer bundled pricing to make things more cost-effective.

  • I prefer Squarespace because it allows me to hand off the site to you so you can make future edits easily. That said, I’m always here if you need help with anything more complex.

  • Yes, I can build e-commerce sites on both Squarespace and Shopify.

  • Yes! I offer maintenance plans ranging from one week to two months after your site goes live.

  • Absolutely. Every site I design is built for easy client updates.

  • Yes, I can assist with basic SEO and digital marketing strategies to help your site perform better online.

WEBSITE & DIGITAL SERIVCES

PRINTING & MERCHANDISE

  • T-shirts, posters, koozies, business cards, stickers, and other swag—if you can print it, I can design it.

  • I have trusted local printers I work with, but I’m happy to collaborate with your preferred vendor as well.

  • Yes! I provide high-quality, print-ready files—but I do not provide working design files.

  • I don’t handle printing directly, but I can coordinate with vendors to get everything sorted for you.

PRICING & PAYMENT

  • Pricing varies depending on the project:

    • Business cards: $500

    • T-shirt designs: $500 - $1,000 (depending on detail)

    • Logos: $3,000 - $6,000 (depending on branding complexity)

    • Websites: $2,000 - $4,000
      Bundling services can lower costs. Fill out my inquiry form for a free consultation!

  • Yes, a percentage of the total cost is required upfront before starting any project.

  • I send digital invoices through QuickBooks, which accepts credit cards, debit cards, and other digital payments. I also accept checks, but all projects require an initial deposit.

  • Yes! For larger projects, I offer flexible payment options—monthly, weekly, or split payments based on project milestones.

  • You can cancel at any time, but I retain all work created up to that point.

WORKING TOGETHER

  • First, we’ll schedule a call or meeting where I’ll ask a series of questions and take notes. Then, I’ll put together a brief and contract, and once a deposit is made, I’ll get to work!

  • Primarily through email—it keeps everything organized.

  • Yes! I work with clients all over the world.

  • Absolutely. I’ve worked with larger design agencies and marketing teams to help bring my clients’ visions to life.

  • It depends—maybe you have new ownership, a milestone anniversary, or just feel like your look is outdated. Bad branding is like bad BO—no one wants to tell you, but if you need a refresh, I’ll let you know.

MISCELLANEOUS

  • Of course! But if I think there’s a better approach, I’ll explore that too.

  • Yes, but the faster the turnaround, the higher the cost.

  • You’ll get all the essential files—JPG, PNG, PDF, EPS, and more. Working files are available for an extra charge.

  • Yes! Cohesive branding across social media is crucial, and I can create graphics tailored for your platforms.

  • Ask yourself: Do people remember your brand? Can you sum it up in one word? Does it feel like you? If not, it might be time for a refresh—or just a creative boost.

LET’S CHAT